BLABLAP

Voice digital assistants for tourist accommodations

Unleash your accommodation's potential with an intelligent assistant that understands every need. Transform the guest experience with technology that truly listens and acts.

Guest using voice assistant

A new way to manage your accommodation

BLABLAP helps you optimize your hotel operations, improve your guest experience, and increase your team's efficiency.

Markets

Solutions for every type of accommodation

Artificial intelligence technology adapted to the different needs of tourist accommodations

Hotels

Hotels

Hostels

Hostels

Tourist apartments

Tourist apartments

University residences

University residences

Branded residences

Branded residences

Restaurants

Restaurants

Impact

Results that speak for themselves

The numbers tell the story of how BLABLAP transforms hotel operations. Less time on repetitive tasks, more time for what matters. Happier guests, more efficient teams, stronger margins.

-40%

Response time

+25%

Guest satisfaction

+35%

Operational efficiency

Benefits

More efficiency. More satisfaction. More intelligence. More data.

BLABLAP improves guest experience and accommodation operational efficiency by automating tasks, optimizing resources, and offering natural, multilingual, 24/7 communication.

Total operational efficiency

Voice digital workers manage housekeeping, maintenance, and room service, freeing up the team to focus on higher-value attention.

Fluid communication without barriers

Real-time automatic translation, the guest speaks in their language and staff responds in theirs. Multilingual, natural, frictionless communication.

24/7 attention with a human touch

BLABLAP offers continuous attention, even with little staff, always maintaining the warmth and consistency of your brand, day and night.

Cost and time reduction

Automating internal flows to reduce costs, decrease response times, and eliminate operational errors generating direct savings in time and resources without losing service quality.

Improved satisfaction and loyalty

Natural responses, immediate attention time, and continuous personalization elevate guest satisfaction and foster customer loyalty.

Applied data intelligence

Analysis of patterns and preferences to offer insights that convert data into decisions that improve profitability, satisfaction, and efficiency.

How it works

Beyond guest service. Much more than an assistant. It's part of the team.

The guest speaks

Requests what they need in their language, without barriers or complications. The guest requests what they need in their language, without barriers or complications: "I need more towels" or "The shower isn't working". BLABLAP understands the intent, context, and tone of each message thanks to its conversational AI specialized in hospitality.

BLABLAP understands

Our AI transforms the request into action: generates a task for the corresponding department. Everything is automatically integrated into the PMS or accommodation operating system.

The team acts

Tasks are automated, staff is notified, resolved instantly. From the guest's request to resolution, every step happens without friction.

Learn and improve

Each interaction feeds intelligence that improves future hotel decisions. Each interaction is recorded and analyzed. BLABLAP learns from every use, identifies patterns, improves responses, and anticipates needs to optimize hotel or accommodation management.

Satisfaction grows

Happy guests return, recommend, generate recurring revenue and loyalty.

Profitability rises

Lower operating costs, more efficiency, better experience, higher margins.

Reliable Technology

The technology behind smart hospitality

BLABLAP is not just software. It is a complete architecture designed from scratch for hospitality, where every component works in harmony.

Voice trained in hospitality

Voice trained in hospitality

Our AI is trained for the hospitality sector and can customize the tone, voice, and vocabulary to reflect the identity of each brand.

Digital workers

Digital workers

From the front desk to the back office: we deploy voice digital workers that understand requests, execute actions connected to the PMS, and learn from every interaction.

Proprietary smart devices

Proprietary smart devices

We have plug & play devices that can be installed in the room, turning it into a smart data source.

PMS Integration

PMS Integration

Native connection with the main PMS (Opera, Mews, Cloudbeds, Protel...) and other internal systems.

Data Intelligence: the engine of the new smart accommodation

Every interaction with BLABLAP turns into useful information: what guests ask for, when, how, and with what satisfaction. Our AI learns from every conversation and transforms that data into operational decisions, automatic actions, and opportunities for improvement. BLABLAP integrates advanced analytics and reporting into a dashboard with KPIs.

Dashboard de BLABLAP

Unified control panel

Visualize all accommodation activity in one place. Real-time metrics, task management, faster decisions.

Patterns that reveal opportunities

BLABLAP identifies what guests request, when and how often, allowing to anticipate needs and optimize services.

Reports that drive results

Generate detailed reports on satisfaction, efficiency, and costs. The data speaks, the team acts, the business grows.

Success Stories

Transforming hospitality with smart solutions

Habitación de hotel Acta City 47

"The system reduced our response times to guests from hours to minutes."

Victor Cazorla

Director, Hotel Acta City 47

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Habitación de hotel Andante

"Our team now focuses on what really matters, not on repetitive tasks."

Pablo Bofill

Director, Andante Hotel

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Team

Our Talent

Experts in technology and innovation transforming hospitality

Fran Marcé

Fran Marcé

CEO - CoFounder

Hotelier with more than 15 years of experience in managing independent hotels and hotel chains.

Xavier Massana

Xavier Massana

CTO - CoFounder

Computer engineer specializing in artificial intelligence with extensive experience in software development for large companies.

Join the team

Data Scientist

View positions

Transform your accommodation with artificial intelligence

Discover how our solution can revolutionize your guests' experience.

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